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Getting Through Pharmaceutical Sales Training with Your Career Intact
Author:  PharmaVet
Date:  09-27-06 08:03pm
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Pharmaceutical sales training is challenging. However, despite the urban legends about people being sent home shamed and unemployed for mispronouncing one word, it's really not that bad. For most people, the most difficult part of training is getting through it without any career-limiting faux pas. If you just keep a few common-sense rules in mind, you should emerge from training relatively unscathed.

Go into it with a positive attitude, and even if your attitude slips at some point, keep it to yourself. If your colleagues are complaining about one of the trainers over dinner, keep your mouth shut and at some point find a way to say something positive in a way that won't brand you a suckup. The complaints always find their way back to the subject of them, and if you've gone on record with something positive you're less likely to be included in the list of gripers.

Do everything they tell you, participate enthusiastically and freely but not TOO freely, and think before you open your mouth. Your district manager will be getting feedback from the trainers and wants to know you're engaged, positive, and not a loose cannon.

Don't be THAT guy (or girl) who asks a bazillion questions. If you keep your mouth shut half the time when you have a question, someone else will ask it. You don't want to have people rolling their eyes every time you open your mouth.

Don't be THAT guy who has been through everything and has advice for everyone. No one appreciates it.

You know the guy in class who, when you ask a question, always has to jump in and answer you as though the trainer can't possibly explain the concept well enough? Don't be him.

Don't ever be late, especially coming back from breaks. They'll make an example of you and it will find its way back to your DM. There's a special death stare reserved for people who return late from breaks.

Arrange for at least two wakeup calls from the hotel, if they'll do that (most will). Also use the alarm clock in the room. Don't ever rely on one or the other. If possible, trade back-up wakeup calls with someone else in your class.

Make sure to do some mindless stuff in the evenings to maintain your sanity. Watch reality TV. Take a novel and make sure to read a little before you go to bed. Whatever it takes to keep you relaxed and sane, do it. Work out, go for a walk in the evening outside (never alone -- but no shop talk).

Socialize but remove yourself from the bar or party early. Especially if you're a woman. I know, double standard, but it exists. Have a drink or two if you like, but don't get drunk. You absolutely don't want to be THAT girl (this goes for guys, too) -- the one who, at national sales meetings for years to come, is the stuff of legends. There's one in each training class, and the stories never die. It's the corporate version of this one time, at band camp...

Don't spill your personal information to anyone. No one needs to know you're on antidepressants, have financial problems, or your husband wants you to get implants.

In short, just behave yourself, don't do anything to embarrass your DM, work hard, and make friends. Do what they ask, do your homework, and do whatever you do to relax. Hang out with people, but don't get TOO identified with anyone until you figure out if they're going to be THAT guy. And always, always keep in mind why you're there.

 
 
  Author: Anonymous Oct 13, 2006, 10:35PM
 
    Re: Getting Through Pharmaceutical Sales Training with Your Career Intact   Log In to Report Post
 
   I must say that training sucks! Let's all admit it...any monkey can do our job! There is so much BULLSHIT that HR is required to do that I am beginning to hate the business for which I have been in for over 10 years. I totally believe that you have to sell yourself before you sell your product!
 
 
 
  Author: Anonymous Medzilla Reader Oct 11, 2006, 09:43PM
 
    Re: Getting Through Pharmaceutical Sales Training with Your Career Intact   Log In to Report Post
 
   I agree with all that has been said. I was a District trainer for Schering and also went to the home office to anchor train. Each trainee is in a fish bowl. We observed and made notes. All inappropriate behavior during and outside class will get back to your manager. We preferred to send positive feedback, of course!
I also just went through GSK training a few months ago. It is by far, the most brutal training I have ever gone through. They have verbal certifications which are pointless. They make you memorize all this material and regurgitate it back to a trainer while being videotaped. Totally unrealistic, however, I believe it helps them assess how you handle pressure. Believe me, there is lots of it every Friday morning. If you don't pass, you are sent home! Best of luck--hang in there because they won't send you home during the weekends of your month stay in RTP.
 
 
 
  Author: princess Oct 05, 2006, 08:37AM
 
    Re: Getting Through Pharmaceutical Sales Training with Your Career Intact   Log In to Report Post
 
   I am about to go through a mega pharma's training and was wondering what the protocal is for the weekends away from home. I have to admit....this part almost had me not accept the job - four 1/2 weeks is a LONG time to be away from my family and I know I will have a tough time with this. If the weekends are not planned, is to cool to ask if I can fly home, at my own expense? Or, conversely, if that isn't a good idea, what about my husband flying to see me? Really appreciate your feedback!
 
 
 
  Author: Anonymous Medzilla Reader Oct 02, 2006, 09:27PM
 
    Re: Getting Through Pharmaceutical Sales Training with Your Career Intact   Log In to Report Post
 
   Great advice. I went through Pfizer's training about four years ago and will be going to in house training with GSK in a couple of weeks. This advice is right on target.
 

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